Return & Refund Policy

Your satisfaction is our priority.

At BinGulfShop, we want you to love what you buy. If you're not completely satisfied with your purchase, we offer a straightforward return and refund process as outlined below:

✅ Return Eligibility

You may request a return within 7 days of delivery if:

  • The item is unused, in its original packaging, and in the same condition as when received

  • Your return request is submitted within 7 days of receiving the order

  • You provide proof of purchase (e.g., order number or receipt)

❌ Non-Returnable Items

We cannot accept returns for:

  • Items that are used, damaged, or altered

  • Requests made after 7 days of delivery

  • Clearance, sale, or final sale items

  • Gift cards or promotional giveaways

🔁 How to Return an Item

  1. Email us at 📧 bingulfshopofficial@gmail.com with your order number and the reason for return

  2. Our support team will review your request and send you detailed return instructions

  3. Ship the item back to us — return shipping is the customer’s responsibility, unless the item was incorrect or damaged

  4. Once we receive and inspect the item, your refund will be processed within 5–7 business days

💸 Refund Details

  • Refunds are issued to your original payment method

  • Depending on your bank or payment provider, it may take a few extra days to reflect

  • A confirmation email will be sent once your refund is processed

📦 Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us immediately at 📧 bingulfshopofficial@gmail.com with:

  • Your order number

  • Clear photos of the item received

We’ll provide a free replacement or a full refund, depending on the issue.

🛑 Late or Missing Refunds

If you haven’t received your refund:

💬 Need Help?

We're here to assist you with any concerns or questions.

📧 bingulfshopofficial@gmail.com
📍 Serving: United Arab Emirates & Saudi Arabia