FAQ's
1️⃣ Do you offer free shipping?
Yes! We offer FREE shipping across Saudi Arabia and the UAE — no minimum spend required. Just shop, relax, and enjoy!
2️⃣ What is the estimated delivery time?
We aim to deliver your order within 1–4 business days, depending on your location.
Fast, reliable, and right on time.
3️⃣ Is Cash on Delivery (COD) available?
Absolutely. Cash on Delivery is available across KSA and UAE — because convenience should arrive at your door too.
4️⃣ Can I return or exchange an item?
Yes! You have 7 days from the delivery date to return or exchange your item.
Just make sure it’s unused and in its original packaging.
🔄 Check our full [Return & Refund Policy] for more details.
5️⃣ How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email or SMS so you can follow your delivery in real time.
6️⃣ What if I receive a damaged or incorrect item?
No worries — we’ve got you covered.
If your item arrives damaged, defective, or incorrect, contact us right away.
We’ll arrange a free replacement or issue a full refund, whichever you prefer.
7️⃣ Do you ship internationally?
Not yet. We currently deliver only within the UAE and Saudi Arabia.
🌍 But stay tuned — international shipping is coming soon!
8️⃣ How can I contact customer support?
We’re always here to help.
📩 Email us at: bingulfshopofficial@gmail.com
Or use the contact form on our website — we respond fast!
9️⃣ Are your products authentic and high-quality?
Yes — 100% genuine!
We only offer authentic, high-quality products from trusted suppliers.
Quality is our commitment.
🔟 Can I modify or cancel my order after placing it?
If your order hasn’t been shipped yet, we’ll do our best to help.
Just email us as soon as possible at bingulfshopofficial@gmail.com, and we’ll try to accommodate your request.
📍 Serving: United Arab Emirates & Saudi Arabia
💬 Still have questions? Reach out anytime — we’re here for you.